Create a Recognition

Before creating your recognition(s), we recommend you learn more about setup options and considerations. You can create one or more recognitions in the same Nitro environment.

Step 1

1. Create actions specific to recognition activities. For example, RECOGNIZE and BE_RECOGNIZED.
2. If recognition will include points:
   • Create one or more point categories. Typically, you will want to create a separate "giving" point category. This ensures that users are gifting points they've been credited specifically for recognition and not giving away the points they've earned from completing program activities.
   • Credit users with points in their "giving" point category. See Add Points to a Point Category for more information. Typically, credits will be applied on a set schedule such as monthly, quarterly, etc.

3. If you plan to limit recognition to specific users and you do not already have groups set up, then create groups and assign users to the groups. See Manage Groups for more information.

Step 2

1. Open Nitro Studio > Motivate > Recognitions > New.

2. On the About tab, enter general settings.

Field	Description
Name	The name of the recognition exchange. If you have multiple exchanges, the name will appear in the Recognitions block on the Select Exchange page.
Active	Select to activate the recognition exchange. Note: Recognitions given or received from an active exchange will show in the Recognitions block. If the exchange becomes inactive, the user will continue to see recognitions from that exchange. If the exchange is deleted, a user will no longer see recognitions from that exchange.
Allow everyone to give recognition	Select to allow everyone in your program to give recognition. If not selected, you must designate who can give a recognition and what rules govern the giver. For example, if only managers can give a recognition, you would clear this field and configure managers as the giver (Giver Rules tab).
Allow everyone to receive recognition	Select to allow everyone in your program to receive recognition. If not selected, you must designate who can receive a recognition and what rules govern the receiver. For example, if only non-managers can receive a recognition, you would clear this field and configure non-managers as the receiver (Recipient Rules tab).
Allow comments	Select to allow the user giving the recognition to personalize it by adding a free-form comment. Comments are limited to 255 characters. Note: Comments post immediately and cannot be reviewed or edited by an admin.
Allow points	Select to allow points to be granted as part of the recognition.
Bill Codes	Use the bill codes section to override any global bill codes for this recognition exchange. Click Edit this instance, and enter the new value. Note: Bill code information will only show if you have custom global values set that can be overridden.

3. On the Actions tab, define the actions associated with the Giver and the Receiver.
   • Giver - The action logged for the user that gives the recognition.
   • Recipient - The action logged for the user that receives the recognition.
4. On the Point Categories tab, define the point categories you want to pull points from and deposit points into.
   • Giver - The point category that you want to remove points from when a user gives a recognition.
   • Recipient - The point category that you want to add points to when a user receives a recognition.
5. On the Giver Rules and Recipient Rules tabs, define who can give and receive recognitions. Note: If you selected the "Allow everyone to give/receive recognition" option, you do not need to set rules.
   • Drag and drop groups and/or group classes to the ruleset and use the AND/OR toggle to define the relationship between them.
   • Click the Advanced toggle to add more complex rules. With the advanced ruleset, you can set up rules such as Group A and Group B or Group C.

6. On the Categories tab, create the categories that users can select from when giving a recognition.

Field	Description
Category Name	The category name. Categories appear in the list of recognition types that users select from when they give a recognition. For example, you may have categories such as Teamwork, Above & Beyond, or Innovation.
Community Phrase	Deprecated. The community phrase was used in the Events web component.
Giver Phrase	Deprecated. The giver phrase was used in the Recognitions web component. The Recognitions block does not use the giver phrase.
Recipient Phrase	Deprecated. The recipient phrase was used in push notifications and Recognitions web component. The Recognitions block does not use the recipient phrase.
Min Value	The minimum number of points the giver can award the receiver for this category. Only applies if the "Allow points" option is selected.
Max Value	The maximum number of points the giver can award the receiver for this category. Only applies if the "Allow points" option is selected.
Requires Comment	Select to set comments as a required field.
Icon	The image associated to the category. If used, the image shows in the recognition detail. Show me an example Recognition With an Icon Recognition Without an Icon

7. Click Save & Finish.

Give Users Access to Recognition

Depending on your program needs, you can give users access to Recognition using one or more of the following:

• Recognitions block - the Recognitions block provides a simple and effective interface for users to send recognitions and view the recognitions they receive.
• Impact+ - the Recognitions block will open inline from a button in the Impact+ header.

• RESTful APIs - build your own front-end using RESTful APIs. See Create a Custom User Experience for details.

See also

Example: Reward users that receive a specific type of recognition

Impact+