Create a Recognition

Before creating your recognition(s), we recommend you learn more about setup options and considerations. You can create one or more recognitions in the same Nitro environment.

Step 1

1. Create actions specific to recognition activities. For example, RECOGNIZE and BE_RECOGNIZED.
2. If recognition will include points:
   • Create one or more point categories. Typically, you will want to create a separate "giving" point category. This ensures that users are gifting points they've been credited specifically for recognition and not giving away the points they've earned from completing program activities.
   • Credit users with points in their "giving" point category. See Add Points to a Point Category for more information. Typically, credits will be applied on a set schedule such as monthly, quarterly, etc.

3. If you plan to limit recognition to specific users and you do not already have groups set up, then create groups and assign users to the groups. See Manage Groups for more information.

Step 2

1. Open Nitro Studio > Motivate > Recognitions > New.

2. On the About tab, enter general settings.

Field	Description
Name	The name of the recognition exchange. If you have multiple exchanges, the name will appear in the Recognitions block on the Select Exchange page.
Active	Select to activate the recognition exchange. Note: Recognitions given or received from an active exchange will show in the Recognitions block/web component. If the exchange becomes inactive, the user will continue to see the recognitions from that exchange. If the exchange is deleted, a user will no longer see recognitions from that exchange.
Allow everyone to give recognition	Select to allow everyone in your program to give recognition. If not selected, you must designate who can give a recognition and what rules govern the giver. For example, if only managers can give a recognition, you would clear this field and configure managers as the giver (Giver Rules tab).
Allow everyone to receive recognition	Select to allow everyone in your program to receive recognition. If not selected, you must designate who can receive a recognition and what rules govern the receiver. For example, if only non-managers can receive a recognition, you would clear this field and configure non-managers as the receiver (Recipient Rules tab).
Allow comments	Select to allow the user giving the recognition to personalize it by adding a free-form comment. Comments are limited to 255 characters. Note: Comments post immediately and cannot be reviewed before posting.
Allow points	Select to allow points to be granted as part of the recognition.
Bill Codes	Use the bill codes section to override any global bill codes for this recognition exchange. Click Edit this instance, and enter the new value. Note: Bill code information will only show if you have custom global values set that can be overridden.

3. On the Actions tab, define the actions associated with the Giver and the Receiver.
   • Giver - The action that is logged for the user that gives the recognition.
   • Recipient - The action that is logged for the user that receives the recognition.
4. On the Point Categories tab, define the point categories you want to pull points from and deposit points into.
   • Giver - The point category that you want to remove points from when a user gives a recognition.
   • Recipient - The point category that you want to add points to when a user receives a recognition.
5. On the Giver Rules tab, define who can give recognitions. For example, if your program is only using manager recognition, you would drag and drop the managers group(s) to the ruleset. Note: If you selected the "Allow everyone to give recognition" option, you do not need to set Giver Rules.
6. On the Recipient Rules tab, define who can receive recognitions. For example, if your program is only using manager recognition, you would add the non-manager's group(s) to the ruleset. Note: If you selected the "Allow everyone to receive recognition" option, you do not need to set Recipient Rules.

7. On the Categories tab, create the categories that users can select from when awarding a recognition.

Field	Description
Category Name	The category name. Categories appear in the list of recognition types that users select from when they give a recognition. For example, you may have categories such as Teamwork, Above and Beyond, or Showing Initiative.
Community Phrase	The phrase that will show in events feeds. The phrase supports tokens. For example, {recipientName} was recognized by {giverName} for Teamwork! When blank, no recognition event is displayed in the Events web component.
Giver Phrase	The phrase that will show in the giver’s recognition feed (Recognitions web component only. The Recognitions block does not display the Giver Phrase.). The phrase supports tokens. For example, You recognized {recipientName} for Teamwork and {points} points. {comment}
Recipient Phrase	The phrase that will show in the recipient’s recognition feed (Recognitions web component and when push notifications are enabled. The Recognitions block does not display the Recipient Phrase.). The phrase supports tokens. For example, {giverName} recognized you for Teamwork! {comment}
Min Value	The minimum number of points the giver can award the receiver for this category. Only applies if the "Allow points" option is selected.
Max Value	The maximum number of points the giver can award the receiver for this category. Only applies if the "Allow points" option is selected.
Requires Comment	Select to set comments as a required field.
Icon	The image associated to the category, which will show in events feeds and the recognition detail.

8. Click Save & Finish.

Give Users Access to Recognition

Depending on your program needs, you can give users access to Recognition using one or more of the following:

• Recognitions block - the Recognitions block provides a simple and effective interface for users to send recognitions and view the recognitions they receive.

• Bunchball Go - the recognition page and navigation bar icon will be shown/hidden depending on your program setup (for example, only available to managers).
• RESTful APIs - build your own front-end using RESTful APIs. See Create a Custom Web Component or Block for details.

See also

Example: Reward users that receive a specific type of recognition

Bunchball Go