Example: Reward Users for Reaching a Level

The following steps describe how to reward users that reach a new level in your program. These examples will show you two options for mission setup.

• Option 1: A mission using a self-reporting rule where users click to claim a level 3 bonus.

• Option 2: A hidden mission that rewards users that reach level 3.

Option 1: Create a Mission Where Users Claim a Level Bonus

This example will show you how to create a mission where users claim a reward when they reach level 3.

Show the step-by-step details

1. Open Motivate > Missions > New > Mission.
2. In the New Mission modal:
   1. In the Name field, enter Claim Your Level 3 Bonus.
   2. In the Description field, enter You reached Level 3! Claim your level bonus.
   3. Click Save.

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3. On the Details tab:
   1. In the Importance field, select Very High.
   2. Select Featured Mission.
   3. Click Save.

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4. On the Participants tab:
   1. Click Add a prerequisite.
   2. In the Category list, select Level.
   3. In the Prerequisite list, select Level 3.
   4. Click Save.
5. On the Rules tab:
   1. Click New Rule, select Self Reporting, and then click Continue.
   2. In the Rule Description field, enter Claim your Level 3 bonus.
   3. In the Select Action field, search for the action used for level bonuses. In our example, this is SELF_REPORTING.
   4. Click Save for the rule.

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6. On the Rewards tab:
   1. Click Add a reward.
   2. In the Reward Type list, select Points.
   3. In the Amount field, enter 10, and click Save. 
7. In the header section, click Make Active.

Click an image to see the mission detail in Impact.

Option 2: Create a Mission To Automatically Award a Level Achievement

This example will show you how to create a hidden mission that rewards users that reach level 3.

When creating a mission like this, you should choose an action that users complete every time they're active in the program. Typically, this is a login or page view type action. The mission will reward the user for completing that action once they reach a certain level.

Show the step-by-step details

1. Open Motivate > Missions > New > Mission.
2. In the New Mission modal:
   1. In the Name field, enter Level 3 Bonus.
   2. Click Save.
3. On the Details tab:
   1. Select Hidden Mission (Surprise and Delight).
   2. Click Save.
4. On the Participants tab:
   1. Click Add a prerequisite.
   2. In the Category list, select Level.
   3. In the Prerequisite list, select Level 3.
   4. Click Save.

5. On the Rules tab:
   1. Click New Rule, select Number of Actions, and then click Continue.
   2. In the number field, enter 1.
   3. In the Rule Description field, enter Login at level 3.
   4. Click New Action.
   5. In the Select Action field, search for the action used for logging in. In our example, this is HUB_LOGIN.
   6. Click Save Action Criteria, then click Save for the rule.

6. On the Rewards tab:
   1. Click Add a reward.
   2. In the Reward Type list, select Points.
   3. In the Amount field, enter 10, and click Save. 
7. In the header section, click Make Active.

See also

Link to a mission from an external source

Videos

Common mission setup examples