Nitro Studio Passwords
Nitro Studio creates a static 24 hour session token at login. If you're using a public or shared computer, ensure you log out before leaving the computer (click the user icon (
) > Logout).
Change a Password
For general login issues, clear your browser's cache, refresh your browser, and try logging in again before resetting your password.
- Open the environment requiring a password reset. The password will be reset in the selected production or sandbox environment only, not both.
- Production - https://[ICS].nitrostudio.bunchball.com
- Sandbox - https://sandbox.nitrostudio.bunchball.com
- Click the Forgot your password? link.
- Enter the email address associated with your account.
- Click Reset My Password.
An email is sent with a password reset link. If you do not receive the email, check your Spam or Junk folder. Follow the instructions to reset your password.
New passwords must have:
-
a minimum of 8 characters
-
at least one uppercase letter
-
at least one lowercase letter
-
at least one number
-
at least one special character/symbol
See also