Award Account Enrollment and Verification Examples

A user's access to the award account depends on their enrollment and verification status. Once a user is enrolled, the verification options set in your award account determine if they can earn award points, see award point rewards in missions, and spend award points.

The On The Spot Claim button uses the same enrollment and verification criteria to determine if a user can claim an OTS card. When a user cannot earn or redeem award points, they also cannot redeem an OTS card.

Enrollment

A user that is not enrolled in the award account can't earn award points or see award point rewards in missions. The user can see a message indicating they are not enrolled or the award account can be hidden completely. Show me

Verification Examples

The following examples show missions that award both Points and Coins (award points), using verification status to control the user's ability to view, earn, and redeem award points. The same verification status controls On The Spot card redemption and award account statement access.

Example 1

Award Account Option	Setting
Verify user for point rewards?	Selected
Verify user for award balance?	Not selected
Verify user for award catalog?	Not selected

The user is enrolled and verified. They can earn award points, see award points in missions, view their available balance, and spend their award points.

Award Account	Missions

The user is enrolled but not verified. They can't earn award points or see award points in missions. They can still view their balance and access the award catalog.

Award Account	Missions

Example 2

Award Account Option	Setting
Verify user for point rewards?	Selected
Verify user for award balance?	Selected
Verify user for award catalog?	Not selected

The user is enrolled but not verified. They can't earn award points, see their available balance, or access the award catalog.

Award Account	Missions

Example 3

Award Account Option	Setting
Verify user for point rewards?	Not selected
Verify user for award balance?	Not selected
Verify user for award catalog?	Selected

The user is enrolled but not verified. They can earn award points, see award points in missions, and access the catalog with a browse-only link.

Award Account	Missions